Find clear answers to the most common questions about DEIM human hair.
Which textures are available?
Our launch collection includes Body Wave, Deep Wave and Burmese Curl, all in Natural Black / 1B.
Which lengths can I choose?
Each texture is available in 14, 16, 18, 20, 22 and 24 inches.
How many bundles do I need?
One bundle can be used to add volume or refresh a style. Two bundles create light volume, three create a naturally full look and four are our recommended starting point for a full installation. Five and six bundles create extra-full to maximum-volume results. The amount needed depends on your desired fullness, head size and installation method.
How much hair is in one bundle?
Each bundle contains approximately 50 grams of hair.
Can I wash and restyle the hair?
Yes. Treat it gently: detangle before washing, use a mild shampoo and conditioner, allow the hair to air-dry where possible and use heat sparingly with a heat protectant.
Where can I find delivery information?
Available delivery methods, current estimates and costs are shown during checkout. Once your order is dispatched, you will receive a shipping confirmation and tracking details when available.
How do I contact DEIM?
Use our contact form and include your order number if your question concerns an existing order.